Gaming on l899 is meant to be fun — a way to relax, enjoy great games, and maybe win something along the way. But we also know that for some people, gambling can become a problem. That is why l899 has built a full set of responsible gaming tools directly into your account, so you can always stay in control of how you play, how much you spend, and how long you stay.
Minimum age to play on l899
Minimum self-exclusion period
Responsible gaming tools available
Cost to use any responsible gaming tool
Every tool is free, available 24/7, and accessible directly from your l899 account settings
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, l899 will not accept further deposits until the period resets. Limits take effect immediately when you lower them.
Set a cap on how much you are willing to lose in a given period. When your losses reach the threshold you have chosen, your l899 account will automatically pause until the period ends.
Set a reminder to notify you when you have been playing for a set amount of time. l899 will display a clear on- screen alert so you can decide whether to keep playing or take a break.
Need a short break from l899? Activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place bets.
If you feel you need a longer break, l899 offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion your account is fully closed and you will not receive any marketing from l899.
l899 shows you a clear summary of your session — time played, total bets, and net result — at regular intervals you choose. Staying aware of your activity is one of the most effective ways to keep gaming fun.
Setting up your responsible gaming tools on l899 takes less than two minutes. Here is exactly how to do it. All tools are available from your account settings at any time — no need to contact support unless you want to.
Go to My AccountVisit l899 and sign in using your registered email and password. If you do not have an account yet, registration takes under a minute.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred limit or period, and confirm. Restrictions that reduce your access take effect immediately. Increases to limits require a 24-hour cooling period before they apply.
If you are struggling to set a limit yourself or need to activate self-exclusion urgently, contact the l899 support team via live chat. We will action your request immediately, any time of day.
Responsible gaming means playing online casino games and sports betting in a way that stays fun, affordable, and under your control. It means treating gambling as entertainment — the same way you might spend money on a cinema ticket or a meal out — rather than as a way to make money or escape from problems.
At l899, we believe that responsible gaming is not just a legal requirement — it is the right way to run an online casino. We want every player on our platform to enjoy their experience without it causing harm to their finances, their relationships, or their mental health. That is why l899 has invested in building responsible gaming tools that are genuinely useful, easy to find, and free to use.
Responsible gaming on l899 is a shared responsibility. We provide the tools, the information, and the support. You make the decisions about how you play. Together, we can make sure that gaming on l899 stays a positive part of your life.
Only ever gamble with money you can afford to lose. Never chase losses. Never borrow money to gamble. If gaming stops being fun, it is time to take a break — and l899 makes it easy to do exactly that.
Everything l899 does around responsible gaming is guided by four core principles. These principles shape how we design our platform, how we train our support team, and how we respond when a player needs help.
Problem gambling can develop gradually. Many people do not realise they have a problem until it has already affected their finances or relationships. Knowing the warning signs is the first step to getting back in control. Here are some of the most common signs that gambling may be becoming a problem.
Recognising a problem is the hardest step. If any of the above sounds familiar, please use l899's self-exclusion tool right now, or contact our support team via live chat. You can also reach out to a professional gambling support service. There is no shame in asking for help — it is the right thing to do.
Answer these questions honestly. If you answer "yes" to two or more of them, it may be worth taking a break from gambling and speaking to someone you trust or a professional support service.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever borrowed money or sold something to fund your gambling?
Has gambling ever caused arguments or tension with your family or friends?
Have you ever felt restless, irritable, or anxious when you tried to cut down or stop gambling?
Have you ever gambled to try to win back money you had previously lost?
Have you ever hidden your gambling activity from people close to you?
Has gambling ever interfered with your work, studies, or daily responsibilities?
Do you find yourself thinking about gambling when you are doing other things?
Two or more "yes" answers suggests your gambling may be causing harm. Please use l899's responsible gaming tools or contact our support team. You can also visit our FAQ page for more information.
l899 is strictly for adults aged 18 and above. We take underage gambling extremely seriously and have multiple layers of protection in place to prevent anyone under 18 from accessing the l899 platform.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. There are several free and paid options available that can block access to online gambling platforms across all browsers and apps on a shared device.
If you are a parent or guardian and are concerned that a young person in your household may be accessing gambling sites, please contact the l899 support team. We can advise on steps you can take to protect them and will investigate any reports of underage access immediately.
If you are concerned about your gambling — or about someone else's — please do not wait. The sooner you reach out, the easier it is to get things back under control. l899 offers several ways to get support.
Remember: using l899's responsible gaming tools is completely confidential. Your account history and the fact that you have used these tools will never be shared with anyone outside of l899, and will never be used against you in any way.
Responsible gaming is not a box-ticking exercise for l899 — it is a genuine commitment that runs through everything we do. We regularly review our responsible gaming tools and policies to make sure they are as effective as possible. We train our support staff to recognise the signs of problem gambling and to respond with empathy and urgency.
l899 will never pressure a player to continue gambling, increase their limits, or ignore a request for self-exclusion. We will never send promotional offers to players who have activated responsible gaming restrictions. And we will always make it easier to stop playing than to keep playing, because we believe that a player who takes a break and comes back refreshed is worth far more to l899 than a player who burns out.
If you have feedback about how l899 handles responsible gaming — whether positive or critical — please share it with us at [email protected]. We read every message and use your feedback to improve. Thank you for trusting l899 with your gaming experience.
Log in to l899 and find all of these under Account Settings → Responsible Gaming
Cap your daily, weekly, or monthly deposits. Reductions apply instantly; increases require 24 hours.
Available NowSet a maximum loss threshold per day, week, or month. l899 pauses your account automatically when reached.
Available NowChoose how long each gaming session can last. l899 will remind you and optionally log you out when time is up.
Available NowTake a short break of 24 hours up to 30 days. Your account is suspended for the full duration you choose.
Available NowClose your account for 6 months, 1 year, or permanently. All marketing stops immediately. No exceptions.
Permanent OptionView a full breakdown of your deposits, withdrawals, bets, and wins over any time period directly in your account.
Available Nowl899 is built for players who want great games and a platform they can trust. Register your free account today and experience Bangladesh's most responsible online casino — where your safety always comes first.
18+ only. Gambling can be addictive. Please play responsibly. Need help? Email us at [email protected]